Skip to main content
navigate open esc close ⌘K from anywhere
Portrait of Ben Wright, Chief Client Officer

Chief Client Officer

Ben
Wright

Chief Client Officer at Rostrum, leading client strategy and service across the agency's financial and professional services portfolio.

Ben Wright is Chief Client Officer at Rostrum, where he holds responsibility for the agency's client portfolio and the standard of work delivered across it.

Profile

Ben Wright is Chief Client Officer at Rostrum, where he holds responsibility for the agency's client portfolio and the standard of work delivered across it. His remit spans senior counsel to founders, marketing leaders and communications directors in financial and professional services, alongside oversight of how Rostrum's teams plan, pitch and deliver integrated campaigns. Ben works closely with clients on the questions that tend to sit above the day-to-day brief: how a firm should position itself in a crowded category, where its leaders can earn a credible voice, and how communications can be tied more directly to commercial outcomes. He treats client relationships as long-term partnerships rather than retainers, and is closely involved in the rhythm of reviews, planning sessions and strategy work that keep programmes honest. Inside the agency, Ben sets expectations for service, creative ambition and measurement. He partners with the leads of Rostrum's PR, content, digital and design practices to make sure work is joined up and to the brief, and he plays a central role in onboarding new clients and shaping the agency's approach to growth. His perspective is informed by years spent in and around the financial and professional services sector, an industry where reputation is hard-won and easily eroded. That background shapes how he counsels clients through launches, leadership change, transactions and the slower work of building authority over time. Ben is interested in what makes a communications programme genuinely useful to a business, rather than what makes it look busy. He pushes for clarity of positioning, sharper storytelling and a measurable link between activity and impact, and brings a calm, commercially literate point of view to the table.

Specialisms

  • client strategy
  • integrated communications
  • financial services pr
  • professional services marketing
  • brand positioning
  • executive counsel
  • account leadership