Reputation management and crisis communications is a key part of the Rostrum proposition. We have acted for some of the corporate world's best-known brands on crisis comms and reputational risk management. We help clients with crisis preparedness and counsel, support them through challenging times, and work on remediation and recovery after the event.
What the service includes
A full reputation audit. A detailed analysis of your organisation's crisis preparedness.
A virtual press office. Acting as an extension of your comms team while a crisis is running.
Collateral creation. Templates that can be amended during a reputational issue, and crisis-specific communications including media logs, Q&A documents and press statements.
Internal communications support. So the right message reaches your own team, in the right way, at the same time as everyone else.
Media and social media monitoring. So you find out from us rather than from the story.
Training. Crisis-specific media training, scenario simulators and reputation management best practice.
In a crisis, every minute matters
Crisis situations can escape your control quickly if they are not handled properly, which is why most of the work happens before one starts.